Refund and Cancellation Policy

Refund Policy

Developed by TechWithMd Solutions Pvt Ltd.

1. General Refund Policy for Courses & Digital Content

• Digital content is deemed non-refundable once accessed or downloaded.

Refunds Will Be Considered In The Following Cases:

• Technical issues unresolved within 5 business days.
• Duplicate transactions verified by our system.
• Incorrect course enrollment, reported within 24 hours.
• Unauthorized charges reported within 7 days.

Refunds Will NOT Be Issued In The Following Cases:

• Change of mind after purchase.
• Dissatisfaction with consumed content (over 30%).
• Failure to complete the course before expiration.
• Requests made after 5 business days from purchase.
• Course bundles or promotional offers, unless stated.

2. Certification & Exam Fees

Certification fees are non-refundable once certificates are issued.

3. Subscription Plans & Auto-Renewals

Subscriptions auto-renew unless canceled before the renewal date.

4. Technical Issues & Platform Downtime

• Report technical problems preventing access to support.
• Refunds for unresolved issues will be granted.

5. Refund Request Process

• Email our support team at contact.officialtechwithmd@gmail.com with subject: Refund Request – [Order ID].
• Include Full Name, Email ID, Contact Number, Order ID, Course Name, and Reason.
• Our team will review and respond within 3-5 business days.
• Approved refunds are credited within 7-10 business days.

7. Changes to This Refund Policy

Policy changes will be communicated through the app and website.

8. Contact Us

Email: contact.officialtechwithmd@gmail.com.com

Contact Numbers: 9801021996, 9693171926

Support Hours: Monday – Friday | 9:00 AM – 6:00 PM (IST)